Recovery coaching services are starting to be more widely used, more often within the finest treatment centers. Yet, there are still addicts in crisis, or families with loved ones in inpatient substance-abuse treatment that are unaware that such services exist. Many therapists, re-unification specialists’ psychiatrists and LCSWs specializing in addiction treatment have not worked with a recovery coach, even though the recovery coaching profession has existed for over a decade. So it is important for more clinicians, outpatient coordinators, aftercare coordinators and other treatment professionals to understand how a recovery coach can benefit the client’s recovery and how the entire treatment team can work together.
75% Will Relapse!
Leaving an inpatient treatment facility, a client is very vulnerable to relapse during the initial days and weeks following their discharge. In fact, within a ninety-day period after discharge, seventy-five percent will have experienced one or more relapses (Godley, Dennis, Funk, & Passetti, 2002). Hiring a recovery coach can keep a client sober, and it is important to link a client to a continuing care program as early as possible. Both of these aftercare tools can be coordinated prior to discharge so the client can extend their sober life style after discharge.
Research has shown, that coordinating this continuing care program does not guarantee a client will see a therapist, embrace a 12-step program or attend intensive outpatient treatment after discharge. This is where a recovery coach comes in. A recovery coach is called in to meet with the client either at the treatment center and then escort them home, or meet with the client at their home to take them to their first 12-step meeting, the continuing care program, or even therapist appointments. And always, the coach begins working with the client on their recovery plan.
Who is the Treatment Team?
Post discharge, or during outpatient treatment the Treatment Team consists of a variety of people, dependent on the client’s case. Key participants on the team can include the recovery coach, frontline clinicians and doctors from the treatment organization; the client’s primary care physician, psychiatrist or therapist; a staff member/social worker from a recovery-based agency or a representative from a community organization such as public housing; child protective services or any religious-based recovery program. The legal system may be involved so a lawyer, a probation officer, or a social worker assigned from the courts, the state’s drunk driving agency or child protective services can also be included. Many times the family is involved as well, whether it is a spouse, or in the case of an adolescent client, the parents or caregivers will participate on the team. (In all aspects of coordinating within the treatment team, a HIPAA disclosure form must be signed by the client allowing the coach and the team to discuss the client’s case).
In early recovery, I cannot overstate the value of a recovery coach who is a hands-on partner and support person to help a newly sober addict learn all of the life skills that addiction robs from its victims. After 30-60 days in treatment, even a 45-year-old college-educated person has forgotten how to prepare and abide by a basic family budget; how to write a resume; how to do healthy things such as yoga; how to shop in a store and avoid the liquor aisle; have the confidence to walk into a 12-step meeting; or ask the right questions of a 12-step sponsor. These skills are not found in the “manual of the newly recovered” (a manual which does not actually exist). And even when such structure does appear in aftercare plans, sending an addict with 30 or 60 days of new found recovery out into the world to go forth and execute on such a plan is a big challenge, in many cases, one doomed to failure.
The recovery coach will primarily be responsible for the provision of general treatment and recovery maintenance support in collaboration with the treatment team. The recovery coach responsibilities will include program support, connecting clients to recovery activities in the community, transportation of participants, helping clients get their basic needs met, assistance with navigation of the substance abuse, social services and mental health service systems, facilitation of attendance at support groups, or 12-step meetings and taking toxicology screens. The recovery coach can have daily contact with the client through telephone support and often meets weekly with the client in face-to-face sessions.
David Loveland, PhD. and Michael Boyle, MA, wrote in the 2005 Manual for Recovery Coaching and Personal Recovery Plan Development an outline specifying that a recovery coach should also provide guidance to create a personal recovery. This personal recovery plan development is the first assignment a client completes when working with a coach.
In order to work in the same manner that a clinician or a treatment center team member would expect, a recovery coach adopts the same system of notes, documentation and paperwork a clinician uses. The coach will provide the treatment facility and/or the client with documentation on billable services. The coach will complete thorough documentation or progress notes on the client’s recovery process, written in the guidelines required by the facility or that is acceptable to the clinician, such as DAP notes (data, assessment and plan). The coach will communicate frequently with the lead clinician and in the event of a crisis, more frequently with the team.
Working through Potential Conflicts
The role of a recovery coach is described in the Recovery Management and the Assertive Continuing Care models. These models may be new to most service providers and front line clinicians. It is important to address potential misconceptions and resistance that can be encountered by a recovery coach and the team. Here are some examples of potential conflicts between a recovery coach and the people they work with:
- Establishment of clear guidelines of communications.
- Who speaks to who — The recovery coach speaks to the client and the primary clinician
- Everything a recovery coach discloses to the primary clinician is to be discussed with the team and the client
- In the case of a relapse communication guidelines are to be established as to who in the team receives this information
- Conflict between the treatment goals of the addiction treatment program and recovery coach can happen. It is best if treatment goals are discussed with the coach. The coach will defer to the clinician, most generally.
- The team will establish guidelines or a contract with the client in the event there is the possibility a client will leave treatment against medical advice/orders (AMO) or be administratively discharged.
- Sometimes there are ideological conflicts between the professional-based primary addiction treatment model and the strengths-based model, the Assertive Continuing Care or the Recovery Management model used by recovery coaches. These conflicts should be discussed with the team.
- Rules within treatment facilities may conflict with recovery coach services, such as signing a HIPAA agreement, leaving a therapeutic group to work with a coach, working on other issues before completing specific phases of treatment or treatment programs that discourage working with other people during treatment. The coach is encouraged to work through these differences as best they can.
- Changes in peoples’ treatment needs as a result of receiving recovery coaching services during a waiting period (e.g., no longer needing residential treatment after achieving some success with a recovery coach and the client can move to a PHP or IOP program).
As a recovery coach, I enjoy working with a treatment team, and doing so allows me to work with a “net” while bouncing ideas or concerns off of an actively involved person with great interest in the client’s well being. When I am introduced to a clinician and team, it is often the first time the clinicians have worked with a recovery coach. If I am able to speak to the lead clinician prior to beginning a contract, I attempt to do so. Often, I attend the therapeutic sessions, after the client has their sixty-minute session, I will enter the room and spend a half hour or so discussing things with the client and the clinician. At other times, there are separate meetings with the treatment team that do not include the client. Frequently, there are daily and sometimes hourly conversations, text messages or emails with the lead clinician. Every assignment varies.
The availability of recovery coaches is increasing. Clients can find recovery coaches for free or can pay anywhere up to $250 per hour for a coach. Many coaches have a website and can be found by using a search engine such as Google’s. There is an organization of Recovery Support Centers (http://www.facesandvoicesofrecovery.org/who/arco ) that offer free recovery coaches to clients. Often a treatment center has a recovery coach suggestion.
In the end, the clinician, lawyer and client will benefit from the collaboration of the recovery coach with the treatment team, and often the coaching relationship with the client continues.
